I want to close my account. What do I do?

If you experience any issues with our service, our Customer Support team is here to help. Your feedback is very important to us and contributes to our continuous improvement.

Contact Us through one of the following channels:

  • Email: support.oh@betly.com
  • Live chat: Use our fast and efficient Live Chat tool
  • Phone: +1 (440) 577-4477

If you decide to close your account, please reach out to us using one of the contact methods listed above.

Want to take a break from gaming?

We offer several responsible gaming tools to help you manage your activities, including time-outs, login limits, deposit limits, and more. To access these tools, go to MY ACCOUNT > Responsible Gaming. For additional details, please visit our Responsible Gambling Page.

If you encounter any difficulties, please Contact Us as soon as possible so we can provide you with guidance and support.

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