General

Registration

• How old do I have to be to play at Ember Casino Ohio?
• Do I have to register to bet at Ember Casino?
• Do I have to pay to register at Ember Casino and Sportsbook?
• How do I register at Ember Casino?
• I am unable to register at Ember Casino. What should I do?
• Can I have several accounts at Ember Casino?

Account

Responsible Gaming

• How do I know if I am addicted to gambling?
• I feel I am losing control of my gambling behavior. How can I stop this?
• Support and Help links for gambling addiction
• What responsible gambling tools does Ember Casino and Sportsbook offer?
• I’m afraid of losing too much money when playing. How can I set myself limits?
• Why Haven’t My Limits Increased Yet?
• See all 7 articles

Sportsbetting

• What are betting limits?
• What can I bet on?
• Where can I bet on sports with Ember Casino?
• What is a round robin bet?
• I would like to place a sports bet. How do I do it?
• I can't place a bet. What should I do?
• See all 12 articles

Deposits and Withdrawals

• Is my money safe at Ember Casino?
• What payment methods do you offer?
• What is the minimum and maximum amount I can deposit?
• How can I deposit money at Ember Casino?
• How do I add a new payment method?
• Where can I find my CVV / CVC / security code?
• See all 12 articles

Promotions and Bonus

• How do I get my Bonus ?
• Where is my bonus?
• How can I use my Bonus Bets?
• Why can’t I withdraw my bonus?
• I was issued a Bonus Bet, but it doesn’t appear in my bet slip. Why?
• What if I do not want a Bonus Bet I have received?

Geolocation/GeoComply

Technical Assistance

• How do I remove a trusted device from my account?
• Basic Troubleshooting
• What is the best browser to use for Ember Casino?
• Something is missing or wrong on the site