Sometimes you may find that your gameplay is “lagged” or “Jumping”.
For the best experience with Betly Sportsbook Ohio, we recommend using a strong Wi-Fi connection. If you encounter a slow or unstable connection, try clearing your cache and cookies, and consider closing any background apps that may be running.
We would advise you do this before you begin your sessions to ensure a smooth experience.
If you need assistance, our Customer Service agents are available between 09:00 AM and 01:00 AM via one of the following channels:
- Email: support.oh@betly.com
- Live chat: Use our fast and efficient Live Chat tool
- Phone: +1 (440) 577-4477
We’re dedicated to providing you with an exceptional customer experience.