If you previously selected the option to save a device and bypass MFA verification for 14 days, you can request to have that trusted device removed from your account at any time.
To remove a trusted device, please contact Member Services Support through any of the following methods:
- Email: support.oh@betly.com
- Live chat: Use our fast and efficient Live Chat tool
- Phone: +1 (440) 577-4477
Once the device is removed, MFA verification will be required again the next time a login attempt is made from that device.
We recommend requesting removal immediately if your phone or device has been lost, stolen, or compromised.