After completing the necessary steps listed in the Terms & Conditions for a promotion on the promotions tab, the Bonus will automatically appear in your account.
If you would like to see the status of the awarded Bonus you can go to MY ACCOUNT to see detailed information across the following sections:
- Sports Bonus History - View a record of all previously awarded and used sports bonuses.
- Sportsbook Active Bonuses - See your currently active bonuses for sports betting.
How do I use my Sports Bonus Token?
- Make your desired selection(s) on the betslip.
- At the bottom of the betslip, toggle the Bonus Token slider to apply the token to your bet.
If you need assistance, our Customer Service agents are available between 09:00 AM and 01:00 AM via one of the following channels:
- Email: support.oh@betly.com
- Live chat: Use our fast and efficient Live Chat tool
- Phone: +1 (440) 577-4477
We’re dedicated to providing you with exceptional customer experience.