Before placing your bet, first ensure that your Sports Bonus Token has been credited to your account. You can check this by going to MY ACCOUNT > Sports Active Bonuses.
Using Your Bonus Token
- Add your desired selection(s) to the betslip.
- At the bottom of the betslip, toggle the Bonus Token slider to apply the token to your bet.
Can't See the Bonus Token Option in Your Betslip?
If the Bonus Token isn’t available:
- Make sure it’s still active and hasn’t expired.
- Check the promotion’s terms and conditions - some Bonus Bets can only be used on specific bet types, minimum odds, or stake amounts.
To review the conditions of your Bonus Bet, log in to your account and visit the promotion page where the offer was claimed.
If you have any questions or need assistance with a Bonus Bet, our Customer Service team is available daily from 09:00 AM to 01:00 AM. You can contact us through the following channels:
- Email: support.oh@betly.com
- Live chat: Use our fast and efficient Live Chat tool
- Phone: +1 (440) 577-4477
We’re dedicated to providing you with an exceptional customer experience.