I am no longer able to log in to my account. Why?

If you’re having trouble accessing your Betly Sportsbook Ohio account, here are a few common reasons and solutions:

  • In case you have entered your password incorrectly more than 3 times in a row your account may be temporarily locked.
  • In case you have requested an account closure with Betly Sportsbook Ohio your account will no longer be accessible. If you would like to reactivate your account with us please contact our Customer Support and we will be happy to assist you in regaining access.
  • In case you have exceeded your Login Limit you will no longer be able to login for the period in which the limit is exceeded.


If you are not sure about the reason, would like to receive more information or are looking to regain access to your account do not hesitate to Contact Us through one of the following channels:

  • Email: support.oh@betly.com
  • Live chat: Use our fast and efficient Live Chat tool
  • Phone: +1 (440) 577-4477

We’re dedicated to providing you with an exceptional customer experience. Our Customer Service agents are available from 09:00 AM to 01:00 AM.

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