To register, you must be at least 21 years old and have a valid U.S. Social Security Number (SSN). If not, your registration can’t be approved.
If you're having trouble registering for a Betly Sportsbook account in Ohio, here are a few steps to help you get started:
- You’re only allowed one account on the platform. If you’ve previously registered, please contact our Customer Support team directly for help recovering your existing account. Creating a duplicate account will result in it being automatically locked.
- Double-check your personal details - name, date of birth, address, and SSN - as even small errors can block registration.
- Also, ensure that location services are enabled on your device and avoid VPNs or proxies, as they can block registration.
If issues persist, try clearing your browser’s cache and cookies or use a different browser or device.
If you receive an error message that you don’t understand, please take a screenshot and reach out to our Customer Support team. This will help us quickly identify the issue and provide the most accurate assistance.
Our Customer Support team is available daily from 9:00 AM to 1:00 AM. You can contact us via:
- Email: support.oh@betly.com
- Live chat: Use our fast and efficient Live Chat tool
- Phone: +1 (440) 577-4477
You’re always welcome to reach out to us via email. We’re committed to delivering an exceptional customer experience and are here to help with anything you need.