I want to edit or disable my deposit limit. What do I do?

At Betly Sportsbook Ohio, we believe betting should be fun and a source of entertainment. We encourage you to bet responsibly.

You can set, edit, or disable your deposit limits at any time by going to MY ACCOUNT and then selecting Responsible Gaming.

Please note the following:

  • If you want to remove or increase a Daily limit, the change will take effect 24 hours after you request it.
  • Weekly increases will take effect 1 week from the time you request the change.
  • Monthly limits will take effect 1 month from the time you request the change.
  • Lowering limits will take immediate effect.

If you need assistance, our Customer Service agents are available between 09:00 AM and 01:00 AM via one of the following channels:

  • Email: support.oh@betly.com
  • Live chat: Use our fast and efficient Live Chat tool
  • Phone: +1 (440) 577-4477

We’re dedicated to providing you with an exceptional customer experience.

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