I have made a withdrawal request online. How long will it take for the money to be available in my bank account?

Withdrawal requests typically undergo an approval process that can take a few hours. After approval, please be aware that, depending on the payment method you have selected, an additional 1-3 business days may be necessary for the transactions to be reflected in your financial institution.

However, there may be instances where the approval of a withdrawal request can take longer if additional verification is needed. You will be notified via email if this occurs.

If you need assistance, our Customer Service agents are available between 09:00 AM and 01:00 AM via one of the following channels:

  • Email: support.oh@betly.com
  • Live chat: Use our fast and efficient Live Chat tool
  • Phone: +1 (440) 577-4477

We’re dedicated to providing you with an exceptional customer experience.

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