While most deposits go through immediately, if your deposit is not visible in your Betly Sportsbook balance, please allow up to 24 hours for it to reflect.
If after 24 hours you still can’t see the deposit in your account, we kindly ask you to email us proof of the payment, including the reference number of the transaction, along with the date and time, so that we can assist you further.
If you need assistance, our Customer Service agents are available between 09:00 AM and 01:00 AM via one of the following channels:
- Email: support.oh@betly.com
- Live chat: Use our fast and efficient Live Chat tool
- Phone: +1 (440) 577-4477
We’re dedicated to providing you with an exceptional customer experience.