If you have been issued a new card with the same 16 digits but a new expiration date, please get in touch with us via phone, email, or live chat. Provide the last 4 digits of the card and the new expiration date, and we will gladly update this for you.
If you have been issued a new card with different details, you should register it as a new payment method by using the Deposit button located at the upper right side of the page and entering the requested information. Once you have done this, the new card will be saved in your account, and you can use it normally for future deposits.If you need assistance, our Customer Service agents are available between 09:00 AM and 01:00 AM via one of the following channels:
- Email: support.oh@betly.com
- Live chat: Use our fast and efficient Live Chat tool
- Phone: +1 (440) 577-4477
We’re dedicated to providing you with an exceptional customer experience.