Ohio requires all operators to verify that you are physically located in Ohio. This can be accomplished in one of two ways, depending on your device and operating system.
GeoComply Player Location Check plugin is used for:
- Laptop or desktop computers
- Devices that don’t have built-in GPS /Bluetooth / Wi-Fi location services
The other method of verifying physical location is via GPS / Bluetooth / Wi-Fi Location services. This method is applicable to devices with these capabilities built in, such as mobile phones and tablets.
If you are using a mobile device which has built in location services, please make sure the service is turned on and use precise location is enabled.
Links to download Geocomply Plugin for PC:
If you need assistance, our Customer Service agents are available between 09:00 AM and 01:00 AM via one of the following channels:
- Email: support.oh@betly.com
- Live chat: Use our fast and efficient Live Chat tool
- Phone: +1 (440) 577-4477
We’re dedicated to providing you with an exceptional customer experience.